Who ever does the personnel hiring is doing a great job. Everyone was very nice, accommodating, prompt, and results oriented. The room was comfortable, but for the money lacked a few things one would expect. Specifically, there was no wireless internet service in the room and when one purchased the wired internet service, it was "locked" onto a specific computer. My spouse's computer wasn't allowed to use the room's ethernet connection until I called the service provider...and had to monitor the bill for duplicate charges. The in-room refrigerator was too small to hold anything and water cost $8.00 per larger bottle so long stays cost you. Nice lobby and bar area. Ocean view were very limited as there are buildings in front and on side...you can see the water, but.... Spa was nice, but again expensive. Dynamite steam room in men's spa. Next time, I will consider Loew hotel.